April 7, 2004
Sask. 1st Call celebrates a
Sask. 1st Call, Saskatchewan's
underground facility location screening and notification
service, today celebrated a milestone. Through its 17
members, Sask. First Call now represents a quarter
million kilometres of buried infrastructure across
Saskatchewan, all of which can now be accessed by a
single, toll-free number.
Watch the video
SaskEnergy, its pipeline transmission
company TransGas, and other members of the pipeline
community celebrated this milestone by welcoming SaskTel
to Sask. 1st Call - the first member of the organization
outside the oil and gas industry. SaskTel brings to
Sask. 1st Call the largest underground network in
Saskatchewan. With the addition of SaskTel to the
service, it's estimated Sask. 1st Call will process more
than 55,000 line locate inquiries annually.
"I want to recognize these Saskatchewan
pipeline companies for working to make our communities
safer, by taking the lead in the creation of Sask. 1st
Call," Minister Responsible for SaskEnergy Harry Van Mulligen said. "SaskEnergy, TransGas, members from the
pipeline community, and now SaskTel are part of a vital
service which improves safety for contractors,
homeowners and landowners during the digging season,
while protecting companies with underground facilities."
"SaskTel is pleased to become the newest
member of Sask. 1st Call," said Diana Milenkovic,
SaskTel Senior Vice-President, Customer Services
Operations and Mobility. "The one call service provides
convenience for individuals seeking to locate
underground facilities, while at the same time helping
to ensure the safety of those individuals and protecting
the integrity of our services for SaskTel customers."
Sask. 1st Call began operation in
January 2003, by providing a service to member companies
to make it easier and more convenient for contractors
and homeowners to call to have underground lines marked
before they begin digging.
"Contractors rely on the Sask. 1st Call
service because they don't know whose facilities are out
there," said Victor Standish from ConocoPhillips.
"One-Call organizations have existed in other parts of
Canada and the United States for years, so I'm pleased
to see we could come up with a Saskatchewan solution to
improving safety in the field."
A call to the Sask. 1st Call toll-free
number will connect you to a trained and experienced
Customer Service Representative (CSR) who will take all
the pertinent information concerning the proposed
excavation and enter it into the screening database. The
software will then determine which of the member
companies have underground facilities at that location.
The member companies will then be
automatically notified by the system that a line locate
is required. Each company is then responsible to mark
its lines as usual.
"For the past 20 years, the Contractor
Safety Awareness Association (CSAA) has been actively
promoting 'Call before You Dig'. The CSAA applauds the
continued growth of our provincial first call center,
Sask. 1st Call. Making your first call, Sask. 1st Call,
is a critical step in safe soil disturbance and
ultimately public safety," said Beverley Graham,
representative from the Contractor Safety Awareness
There is no charge to customers calling
Sask. 1st Call at 1-866-828-4888.
For more information, please contact:
Phone: (306) 777-9842
Corporate Affairs Director
Phone: (306) 777-5638
Phone: (306) 522-4886
Contractor Safety Awareness Association
Phone: (306) 352-1260
Cochin Pipe Lines Ltd.
Phone: (306) 949-0557
Enbridge Pipelines (Sask.) Inc.
Phone: (306) 636-7229