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Terms & Conditions
If you smell natural gas, call
How do you detect a leak? Follow your senses!
Use your NOSE
SaskEnergy adds an odour to natural gas so you will quickly know if there's a problem. If you smell an odour that is similar to skunk or rotten eggs, there may be a natural gas leak.
Use your EYES
You cannot see natural gas, however if you SEE a vapour, ground frosting, or a significant area of brown vegetation, that could be an indication of a natural gas leak. As well, if you SEE continuous bubbling of wet or flooded areas, or dust blowing from a hole in the ground during drier conditions, there may be a natural gas leak.
Use your EARS
If you HEAR a high-pitched hissing or roaring noise, there may be a natural gas leak.
If you suspect a leak indoors or outdoors:
Leave the home or area immediately
DO NOT use any electrical switches, appliances, telephones, motor vehicles, or any other sources of ignition such as lighters
Call SaskEnergy's 24-hour emergency line from a safe place
DO NOT assume that the issue has already been reported or
that someone else will call.
$25 Gas Detector Rebate
The most common way to detect a natural gas leak is using your sense of smell. The use of a gas detector is an additional and/or alternative safety measure for detecting a natural gas leak.
Most gas detectors also detect carbon monoxide. These detectors are appropriate for your home.
You may want to consider purchasing a second gas detector for your garage, keeping in mind that a carbon monoxide detector is not appropriate for a garage.
Smoke detectors do not detect natural gas.
If the warning alarm on your gas detector goes off, be sure to follow the same precautionary steps as indicated above - leave the area immediately and phone 1-888-7000-GAS (427).
Gas Detector Rebate Form
Gas Detector Rebate - Questions & Answers
How will SaskEnergy respond?
In the event of a natural gas emergency, SaskEnergy and local community response teams will:
Respond to the suspected site immediately
Assess the source of the problem and ensure the site is cleared of anyone whose safety may be at risk
Communicate and advise customers regarding a resolution plan