Reporting Complaints & Concerns
Vision, Mission, Values
Our vision is to
create superior value through innovative energy solutions.
Our mission involves
our team of dedicated employees and business partners. They develop
and deliver safe and reliable natural gas solutions that benefit
our customers and Saskatchewan.
Our values centre upon:
Safety
We never compromise the safety of our employees and the public.
Community
We embrace our social responsibility by developing a diverse workforce,
supporting our communities and investing in our environment.
Recognition
We take the time to recognize the individual and team contributions of our employees.
Accountability
We are accountable for our decisions, our actions and the results.
Spirit
We create a positive, welcoming and enjoyable work environment that allows employees
to achieve their career goals and life balance.
Communications
We have open, honest and respectful communication that builds strong relationships.
Integrity
We are honest, respectful and apply high ethical standards in everything we do.

Code of Business Conduct and Ethics
Below is a link to the Code of Business Conduct and Ethics (“Code”)
which sets out the standards of conduct expected from every employee of SaskEnergy
and its subsidiaries. All employees, officers and directors are made aware of this
Code, and adherence to it is a requirement. Since we are judged not only on our
words, but our actions too, we look to ensure that our actions measure up to our
stated values and the Code.
The Code is designed to be a guideline for employees in fulfilling
their role as employees of SaskEnergy/TransGas, and to help them avoid inadvertently
placing themselves in positions of potential conflict. While the Code cannot provide
a rule for every possible scenario, it can go a long way in assisting employees to
resolve ethical, legal and moral situations which occur during work.
Employees of SaskEnergy/TransGas are required not only to be aware
of and comply with all Federal and Provincial laws and regulations that apply to their
positions, but also to comply with the provisions of the Code.
Code of Business Conduct and Ethics Policy
Whistleblower Policy
Below is a link to SaskEnergy’s Whistleblower Policy which sets out the
mechanism for the reporting of actual or potential serious wrongdoing within SaskEnergy
in the manner described, for investigation and appropriate follow-up.
The goal of this Policy is to promote public confidence in the integrity
and honesty of the actions of SaskEnergy and its employees, and to provide a formal process
for the reporting, investigation and elimination of wrongdoing.
Wrongdoing includes any serious act or omission, intentional or not, which
is illegal, contrary to public interest, or SaskEnergy’s policies and operating procedures,
as well as attempts to conceal wrongdoing.
The Policy is intended to protect those employees who come forward with
various mandatory reports of wrongdoing or bring forward other disclosures, with reasonable
assurances and safeguards from undue negative repercussions.
Whistleblower Policy
Reporting of Complaints and Concerns
SaskEnergy values and encourages open communication. Complaints, concerns
and questions are taken seriously, and handled promptly and professionally. Employees,
officers and directors are not only aware of the Code of Business Conduct and Ethics, but
they are required to promptly report any illegal or unethical behaviour or violations of this
Code or other key SaskEnergy policies.
Breaches under the Code of Business Conduct and Ethics or the Whistleblower
Policy reported from internal or external sources, will be investigated in accordance with the
procedures set out in those policies. Communication may take place at any level within our
organization, including to our Board of Directors or executive members. Local matters are
usually best handled through communication with local supervisors or Human Resources.
Management Review:
The Vice President, Human Resources and the Vice President, General Counsel
and Corporate Secretary manage the application of the Code of Business Conduct and Ethics and
the Whistleblower Policy, and regularly investigate any complaints or concerns. You may
communicate by contacting them by email at:
Robert Haynes |
Mark Guillet |
Vice-President, Human Resources |
Vice-President, General Counsel |
800-1777 Victoria Avenue |
and Corporate Secretary |
Regina, Saskatchewan |
1000-1777 Victoria Avenue |
S4P 4K5 |
Regina, Saskatchewan S4P 4K5 |
(306) 777-9405 |
(306) 777-9427 |
rhaynes@saskenergy.com |
mguillet@saskenergy.com |
Board of Directors:
You may communicate with the Board of
Directors through the General Counsel and Corporate
Secretary’s office by sending sealed correspondence
marked “Private and Strictly Confidential – Attention: Board of Directors,
Governance Committee Chair, to be delivered unopened” and
addressed to:
SaskEnergy Board of Directors
c/o Vice President, General Counsel and Corporate Secretary
1000-1777 Victoria Avenue
S4P 4K5
Confidential Hotline:
If you are uncomfortable making a direct complaint, a confidential telephone hotline
service operated by an outside third party is available to employees or vendors, when local
communication is ineffective or anonymity is important.
Information about SaskEnergy’s 24 hour Ethics hotline and how to use it is available
on SaskEnergy’s intranet for employees.