Home > Business : Safety

 
   Business Solutions
   Commercial Network
   Energy Efficiency    Programs
      - Commercial Boiler         Program
      - Commercial HVAC         Program
   Landlord Services
   Natural Gas Service
   Natural Gas Vehicles
   Rates
   Terms & Conditions
   of Service

   Safety
   Supplier Development
   
   
   
   


 


Safety

Natural gas is one of the safest and most reliable fuels available. Like all energy forms, it must be used properly.

Natural gas is lighter than air and will dissipate into the atmosphere unless confined. It has a higher combustion temperature than other fuels.  Combustion cannot occur unless a narrow range of fuel-to-air mixture is present.  Find out what to do if you smell natural gas.

The most common way to detect a natural gas leak is by smell. The use of a gas detector is an additional and/or alternative safety measure for detecting a natural gas leak and SaskEnergy, as part of our safety program, is currently offering a $25 rebate. Find out what to do if you think there is a natural gas leak.

For safe, efficient use of natural gas in your home, it is important that you respect natural gas, know how to use it properly and follow manufacturers directions for using and taking care of natural gas appliances. By properly caring for your appliances, you'll help ensure safe and effective operation.

Safety is the first priority of SaskEnergy. Our System Integrity Management Program takes steps to ensure our natural gas systems are well protected.

Call before you dig to ensure your safety and the safety of everyone around you by having your natural gas line located.

If you suspect a natural gas line has been damaged, call SaskEnergy's 24-Hour Emergency # 1-888-700-0427 and 911. Any gas line damage, no matter how minor must be reported to SaskEnergy. Find out what you need to know before you dig or if you hit a line.

Natural Gas Line and Meter Safety

Natural Gas Line and Meter Safety
SaskEnergy owns and maintains the natural gas piping, up to and including the meter at your home.

Your safety is our concern. To ensure your meter remains accurate, accessible and safe please follow these safety guidelines for your natural gas meter:
  • Do not enclose your meter, regulator or shut-off valve in any way – keep them visible and accessible for service.
  • Do not tie pets or chain objects such as barbecues or bicycles to your meter or natural gas lines.
  • When digging around your meter, dig by hand. Remember, if you damage any of the equipment you may be responsible for the cost of repairs.
  • Keep the area clear of plants and landscaping.

Winter Safety Tips

Winter Safety Tips
  • Keep the meter, regulator and shut-off valve free of snow and ice.
  • Remove any built-up snow by hand until the regulator and shut off valve are clear. If you have any concerns about possibly damaging the natural gas meter and regulator, please contact SaskEnergy at 1-888-7000-GAS (1-888-700-0427) to have the ice removed
  • Never hit or kick the meter to break the ice or remove the snow build-up.
  • Don’t use a snow-plow or snow-blower near your meter.
  • Assist meter readers by clearing a path in the snow to your natural gas meter.

Flood Safety

Gas Safety Before, During and After a Flood

Before a Flood:
If you suspect any natural gas appliances might become submerged from flood water or sewer back-up.

  • Hire a licensed gas contractor to “shut off” the gas at the appliance gas supply valve to all potentially affected natural gas appliances.
  • Relocate them to safe / dry location by raising them above potential water levels or to upper floors or other suitable storage areas.
  • Have your contractor cap and properly seal the gas pipe ends (appliance gas supply line) to all affected appliances to prevent water from entering the piping system.

Shut off the electrical supply to all natural gas appliances at the appliance switch or at the electrical breaker panel.

Caution - water and electricity presents a serious safety risk. Never stand in water or damp locations when disconnecting or operating any electrical devices, switches or appliance connections ... visit SaskPower for additional electrical safety information.

Call Sask 1st Call at 1-866-828-4888 before you dig to ensure you stay safe and don’t interrupt important services like emergency 9-1-1.

During a Flood:
If you have not had time to prepare your building or appliances or need to evacuate you should shut off the building gas supply on the SaskEnergy natural gas supply valve located outside where gas enters the building.

Visit SaskPower for additional electrical safety information and what to do when your building is flooded. Never use appliances (i.e. gas ranges) as temporary heating that are not certified for indoor heating, as they can create carbon monoxide poisoning.

After a Flood:
Never attempt to relight a gas appliance if it has been submerged in water. Call a licensed gas contractor. Furnaces, water heaters and other gas appliances exposed to flood water can create fire, explosion and carbon monoxide hazards.

Caution: Never attempt to put natural gas appliances back into service yourself. If appliances need to be replaced or serviced, a permit must be issued and the work must be done by a licensed gas contractor.

Have a licensed gas contractor make the necessary correction(s) as required by the SaskPower Emergency Procedures Guideline and the B149.1-10 Natural Gas and Propane Code (SaskPower Emergency Procedures Guideline are available at SaskPower).

If your gas was turned off as a safety precaution but you didn’t experience flooding, contact a SaskPower gas inspector at
1-888-757-6937 (option 5) to ensure it is safe to restore your gas service without a gas contractor or permit.

If you find one of the following during or after flooding, please contact SaskEnergy at 1-888-700-0427 for advice or a SaskEnergy inspection.

  1. Your meter has been submerged or covered with water.
  2. SaskEnergy may have turned off and locked your gas service as a precautionary safety service – A notice to call SaskEnergy would be left on your door (tag) or in the mailbox.

Caution: If you smell natural gas or there is evidence of a gas leaking, leave the building and do not enter and call our 24 hour Emergency Line at 1-888-700-0427.


Theft of natural gas and tampering with SaskEnergy equipment can create a safety hazard for the offender and the offender's neighbors. It is an offence under The SaskEnergy Act and the Criminal Code. Theft of gas affects SaskEnergy rates for paying customers. Report theft of gas by contacting Customer Service.

QUESTIONS OR PROBLEMS?

CUSTOMER SERVICE LINE

1-800-567-8899

24 HOUR EMERGENCY NUMBER

1-888-700-0427
LINE LOCATES (Sask 1st Call) 1-866-828-4888
 

  Equipment
   Grain Drying
   Cutting Torches
   Radiant Heaters
   Irrigation
   Generators


System Map

Natural Resources Canada Commercial Incentives and Rebates

Energy Efficiency
in Existing Buildings

  
 Home | About SaskEnergy | Contact Us | Privacy Policy | Terms of Use