Safety
Natural gas is one of the safest and most reliable fuels available. Like all energy forms,
it must be used properly.
Natural gas is lighter than air and will dissipate into the atmosphere unless confined. It
has a higher combustion temperature than other fuels. Combustion cannot occur unless a narrow range
of fuel-to-air mixture is present. Find out what
to do if you
smell natural gas.
For safe, efficient use of natural gas
in your home, it is important that you respect natural
gas, know how to use it properly and follow
manufacturers directions for using and taking care of
natural gas appliances. By properly caring for your
appliances, you'll help ensure safe and effective
operation.
Safety is the first priority of
SaskEnergy. Our System
Integrity Management Program takes steps to ensure
our natural gas systems are well protected.
 Call
before you dig to ensure your safety and the safety
of everyone around you by having your natural gas line
located.
If you suspect a natural gas line has been damaged, call SaskEnergy's 24-Hour Emergency # 1-888-700-0427 and 911. Any gas line damage, no matter how minor must be reported to SaskEnergy. Find out what you need to know before you dig or if you hit a line.
Theft of natural gas and tampering with SaskEnergy equipment can create a safety
hazard for the offender and the offender's neighbors. It is an offence under The SaskEnergy Act
and the Criminal Code. Theft of gas affects SaskEnergy rates for paying customers. Report
theft of gas by contacting Customer Service.
How to safely relight your natural gas furnace and water heater
The following two videos demonstrate how to safely relight your natural gas furnace and water heater.
Your natural gas appliance may also have an instruction plate or label on how to relight the appliance. Carefully
follow the instructions provided.
How to relight a natural gas furnace
How to relight a natural gas water heater
How to safely reset your natural gas regulator
To restore service to your home after an interruption in the natural gas supply, you may need to reset
your regulator. The regulator is found next to your natural gas meter. The following video provides you instructions
on how to safely reset your regulator.
How to reset a natural gas regulator
Please contact SaskEnergy at 1-888-700-0427 or your local plumbing and heating contractor
if you have any questions or require assistance.
QUESTIONS OR PROBLEMS?
|
CUSTOMER SERVICE LINE |
1-800-567-8899 |
 |
|
24 HOUR EMERGENCY NUMBER |
1-888-700-0427 |
|
|
LINE LOCATES (Sask 1st Call) |
1-866-828-4888 |
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