Public Notice

Preparing for a Canada Post Labour Disruption

If a Canada Post labour disruption occurs, customers who receive their monthly bill by mail may experience delays. Even if you do not receive your paper bill, you must still make your monthly bill payment on time to avoid late payment fees.

Need to access your billing information? Get started:

  • Sign Up for an Online Account and receive secure access to your SaskEnergy bill at any time and from anywhere. Enroll in paperless billing and receive an email or text notification when your bill is ready to view.
  • Download the SaskEnergy app on Google Play or the App Store.

If you have concerns or issues accessing your billing information, contact Customer Support at 1-800-567-8899. For privacy and security reasons, we can not provide bill details through general email services. 

You have options to pay your bill:

  • Online Banking - Log in to the website of your financial institution and visit the 'pay bill' section. When adding SaskEnergy as a payee for the first time, you will need your 11-digit SaskEnergy account number.
  • Pre-Authorized Payment - Have your bills automatically paid each month from your bank account. Learn how to enroll.
  • Credit Card - Pay online using your VISA® or Mastercard®.

Rebates & programs:

  • If you recently applied for a rebate, the delivery of your cheque may be delayed.
  • An e-transfer option is available if you are applying for the Residential Equipment Replacement Rebate.
  • If you have already submitted your rebate application, we are unable to change your payment request from cheque to e-transfer.