Compliments and Complaints

To share a compliment or concern:

  1. Start by contacting Customer Support for concerns related to general account, service and construction issues. Our employees welcome the opportunity to make it right and want to understand ways to help serve you better.
     
  2. Mail a letter to:

    SaskEnergy Corporate Communications
    10th Floor, 1777 Victoria Avenue
    Regina, SK S4P 4K5
     
  3. For a more serious or complex complaint such as a breach of the Code of Business Conduct and Ethics Policy, disclosure options are available as outlined in SaskEnergy’s Whistleblower Policy.
     
  4. Send written correspondence by postal mail to the Board of Directors through the General Counsel and Corporate Secretary's office. Ensure the envelope is marked Private and Strictly Confidential and addressed to:

        SaskEnergy Board of Directors – Governance Committee Chair
        c/o Vice President, General Counsel and Corporate Secretary
        1000-1777 Victoria Avenue
        Regina, Saskatchewan
        S4P 4K5