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Self-service, your way You can securely manage your account through SaskEnergy's easy-to-use online self-service options at anytime, anywhere. You'll want to sign in for this: Go paperless and reduce your environmental footprint Receive text or email notifications regarding your SaskEnergy account View your current and past billing information Pay your bill by credit card Sign up for the Equalized Payment Plan Sign up for automatic payment withdrawals through Pre-Authorized Payment Plan Better understand your natural gas usage Link multiple accounts to manage your bills for your cottage...

SaskEnergy must exchange the natural gas meter from time to time to comply with Measurement Canada. We may exchange the meter to: Make sure it continues to be accurate Replace a defective or broken meter Routinely maintain the meter Investigate a complaint about measurement accuracy Upgrade to a newer model Booking an Appointment If you've received a letter, email, phone call or tag indicating we must replace the meter, please contact us to book an appointment. SaskEnergy aims to complete the meter exchange 4-12 weeks after you receive notification. To help us complete the work efficiently and...

SaskEnergy Network Members and Heating Contractors can book appointments online for rehang/relites. To prepare for the service appointment, please ensure: The home is open for access The air test is on The address of the property is visible from the street Already have a Contractor ID? Sign In to your online account. Go to Account from the main menu and select Book an Appointment. Pick a date and time that works for you. You'll receive a phone call or text message when the Service Technician is on the way. Don't have an online account? Register now. Book Online Sign into the app and book your...

Never miss a payment Automatic payments will give you peace of mind knowing your bill is paid on time, every time. Avoid late fees: Your bill is paid before it’s due Save time: There’s no need to contact your bank every month How to Enroll Sign In to your Online Account; or Download an application form What you will need Banking information, including a void cheque Your 11-digit SaskEnergy account number (application form only) What to Expect Payment from your bank account occurs 20-25 days after your bill date The debit amount from your account will vary each month unless you’re on equalized...

Our Privacy Pledge to You As part of our pledge to provide customer service excellence, SaskEnergy continues to respect your privacy and we’re taking steps to further safeguard your Personal Information. Part of this commitment involves updating you on your rights as a customer and letting you know how we use your Personal Information. A. Purpose Statement B. Eligibility and Application C. What is Personal Information D. The 10 Fair Information Principles E. Rules for Collection, Use, Disclosure and Disposition F. Training and Awareness G. Your Personal Information: Processes for Getting it...

Terms and Conditions Overview Eligibility Criteria Program Process Eligible Units Rebates Additional Terms & Conditions Documentation Contact Information 1. Overview The Residential Equipment Replacement Rebate (the “Program”) administered by SaskEnergy Incorporated (“SaskEnergy”) is designed to stimulate investment in energy efficient equipment (the “Unit(s)”) that will reduce natural gas and electrical usage and associated operating costs. The Program is targeted to the residential replacement market (with the exception of heat recovery ventilator Units, or HRVs, which may be eligible in...

Preparing for a Canada Post Labour Disruption If a Canada Post labour disruption occurs, customers who receive their monthly bill by mail may experience delays. Even if you do not receive your paper bill, you must still make your monthly bill payment on time to avoid late payment fees. Need to access your billing information? Get started: Sign Up for an Online Account and receive secure access to your SaskEnergy bill at any time and from anywhere. Enroll in paperless billing and receive an email or text notification when your bill is ready to view. Download the SaskEnergy app on Google Play or...

You have options Pay your SaskEnergy bill using the following methods: Online Banking Pre-Authorized Payments Credit Card Postal Mail To avoid late fees, make sure payment is made well in advance of the due date indicated on your bill. Online Banking Log in to the website of your financial institution and visit the 'pay bill' section. When adding SaskEnergy as a payee for the first time, you will need your 11-digit SaskEnergy account number. You can also pay through your financial institution using telephone banking. Pre-Authorized Payments (PPP) Have your bills automatically paid each month...