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Customer Support

… Customer Support … Customer Support Contact Us Report an Emergency (24-hours) … Call Us 1-888-700-0427 1-800-511-3447 (Lloydminster ATCO Customers) What to do if you smell natural gas. Account … (International) 1-866-499-9427 (Lloydminster ATCO Customers) Monday to Friday: 8:00 a.m. to 4:30 p.m. Closed …

SaskEnergy to Request Rate Adjustments; Customer Bills to Decrease

… SaskEnergy to Request Rate Adjustments; Customer Bills to Decrease … SaskEnergy to Request Rate Adjustments; Customer Bills to Decrease Published Date Jun 28, 2023 Facebook Linkedin Twitter Email Share SaskEnergy customers could soon be paying less on their monthly natural …

Your Account

… be added as a Guest User. If you need assistance, contact Customer Support . 2. My partner and I have the same … remember the email address you signed up with, you can call Customer Support and a Customer Service Representative will assist you. Or, you can …

Rekindling long-ago customer connection a career highlight for employee

A quarter century ago, our construction crews were a main attraction for children spending their summers at Kenosee Provincial Park. SaskEnergy employees worked for several summers to extend gas service to cabins in the area in the late 1990s. “Some kids, you couldn’t get rid of them. They’re pointing and looking; the parents want to go, but the kids want to stay and see us work,” says Dale Staudt, a Crew Lead with our southern Saskatchewan Construction team. “We would stop and explain what we were doing and show them. We’d stand back with the parent and watch one of our guys dig. For a small...
… Rekindling long-ago customer connection a career highlight for employee … Rekindling long-ago customer connection a career highlight for employee Published Date Sep 18, 2024 Story Topic For Our Customers In the Community Our People Facebook Linkedin … Dale has received and kept letters of thanks from other customers throughout his career, but it has been meaningful …

Kevin Adair

… Kevin Adair Executive Vice President, Customer Service Operations Mr. Adair joined SaskEnergy in 2021 as the Executive Vice President of Customer Service Operations. In this role, he is responsible … strategic and day-to-day leadership of the operational and customer service aspects of SaskEnergy. Mr. Adair has over …

Building relationships with the people we serve

Ever wonder how new homes, cabins or businesses get connected to our natural gas system? SaskEnergy’s Customer Connect Technicians (CCTs) are instrumental to this process. Adam Colvine works as a CCT in Saskatoon and the surrounding rural area. He personally sees customers’ connection process through from start to finish, to make it as easy as possible to get service. “A highlight of the job is getting to know people, and hearing their stories of how and why they’re building their dream home or cabin. I like being a part of figuring out the best solutions that will help them realize their...
… we serve Published Date Jul 30, 2024 Story Topic For Our Customers Our People Facebook Linkedin Twitter Email Share … get connected to our natural gas system?  SaskEnergy’s Customer Connect Technicians (CCTs) are instrumental to this … and the surrounding rural area. He personally sees customers’ connection process through from start to finish, …

Federal Carbon Tax to Appear on Upcoming SaskPower and SaskEnergy Bills

… applied to all bills received by SaskPower and SaskEnergy customers. This will result in a monthly increase for the average residential customer of about $2 for power and $9 for natural gas for … this year and $546 million through 2022 from SaskPower customers.” “Our government is currently reviewing a request …

Email, Internet and Phone Scams

SaskEnergy encourages customers to practice privacy safety at home, on the phone and online. If you are unsure whether a text, email or phone call is from SaskEnergy, reach out to our Customer Support team at 1-800-567-8899. If you become a victim of a scam If you've provided banking or personal information, or believe you have been exposed to become a victim of fraud: Contact your financial institution File a report with your local police department and the Canadian Anti-Fraud Centre at 1-888-495-8501 or the Better Business Bureau's Scam Tracker Recognize scams before they begin Interac e...

Exchanging the Gas Meter

… Pla y     Download on the App store  Prefer to speak with a Customer Service Representative? We can book your … How do I find the right service address?  If you are a customer with multiple SaskEnergy accounts, make sure that … appointment through the app, online or by contacting Customer Support at 1-800-567-8899. 5. How do I cancel my …

Infrastructure Investment and Record Demand Lead to Successful 2019-20 for SaskEnergy

… 2019-20, demand from SaskEnergy’s industrial transmission customers increased for the fifth straight year and … and storage revenue. In addition, the record for customers’ daily natural gas consumption in the province was … to expand natural gas storage and delivery capacity for customers throughout Saskatchewan. While investing in system …

SaskPower and SaskEnergy apply for rate adjustments

… their rates.  The simultaneous applications will allow customers the opportunity to budget for utility bills going … per cent effective Jan 1, 2017.  The average residential customer will pay an additional $6 per month in 2016 and $5 … bills, if the increases are approved. "We understand our customers need reliable power, and in light of our …

Start, Stop or Transfer Service

… a new natural gas service account if you're not a current customer Stop service if you no longer need natural gas on … 11-digit SaskEnergy account number (if you're an existing customer) Go to expressaddress.com SaskEnergy will begin … of receiving your application from ExpressAddress. Call Us Customer Support Representatives are available by phone …

SaskEnergy increase approved for public safety and infrastructure investments

… November 1, 2017.  On average, the increase to residential customers will be an additional $1.65 per month or about $20 … – a fixed Basic Monthly Charge and a charge based on customer usage.  “Government accepted a majority of the … Delivery Service Rate, which will increase fairness amongst customers,” Minister Responsible for SaskEnergy Joe Hargrave …

Join the SaskEnergy Network

… working in collaboration with SaskEnergy to bring customers the benefits of natural gas.  Network Members … services, and installations for residential and commercial customers.  What are the benefits of becoming a SaskEnergy … including free carbon monoxide alarms for participating customers, and the option for customers to add the cost of …

Privacy Policy

… Our Privacy Pledge to You  As part of our pledge to provide customer service excellence, SaskEnergy continues to respect … this commitment involves updating you on your rights as a customer and letting you know how we use your Personal … pertaining to SaskEnergy’s employees, superannuates, customers, contractors, as well as personal information held …

Rehangs and Relights

… Pla y     Download on the App store  Prefer to speak with a Customer Service Representative? We can book your … supplied Contractor ID fill out the form below and a Customer Service Representative will contact you within 2 …