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‘We’re just super lucky’: A close encounter with carbon monoxide

For weeks, Ross Carolan and his family felt sick but didn’t know why. Ross, his wife and their two young children were all feeling lethargic and coughing. Even their cat was irritable instead of her usual friendly self. This was in fall 2022. In what seemed like an unrelated issue at the time, the humidifier on Ross’s furnace had been leaking water, so he contacted a plumbing and heating company. This call may have saved their lives. The furnace technician used a Gas Measurement Instrument and found the furnace room contained 385 parts per million (ppm) of carbon monoxide (CO) — a life...
… with carbon monoxide Published Date Nov 6, 2024 Story Topic Safety Facebook Linkedin Twitter Email Share For weeks, Ross … of her usual friendly self.  This was in fall 2022. In what seemed like an unrelated issue at the time, the … that burns fuel can cause CO buildup. This includes natural gas furnaces and water heaters.  The technician …

Variety of programs and services benefit SaskEnergy customers

Our First Nations Furnace Replacement Rebate program is just one of many ways SaskEnergy is helping our customers. This was one of several programs we introduced in 2023-24, which are highlighted in our annual report. Yellow Quill First Nation in east-central Saskatchewan is benefiting from this rebate program. New high-efficiency natural gas furnaces are being installed at more than 40 homes. This is helping residents reduce emissions and costs. “For years, the issue of furnaces needing replacement has been a concern for our community. This SaskEnergy rebate really helped,” says Darrell...
… is benefiting from this rebate program. New high-efficiency natural gas furnaces are being installed at more than 40 homes. This … with more self-serve options. They can use the app to check natural gas usage, book appointments and much more. We offer …

Privacy Policy

Our Privacy Pledge to You As part of our pledge to provide customer service excellence, SaskEnergy continues to respect your privacy and we’re taking steps to further safeguard your Personal Information. Part of this commitment involves updating you on your rights as a customer and letting you know how we use your Personal Information. A. Purpose Statement B. Eligibility and Application C. What is Personal Information D. The 10 Fair Information Principles E. Rules for Collection, Use, Disclosure and Disposition F. Training and Awareness G. Your Personal Information: Processes for Getting it...

Change an Existing Service

… Meter Example: Adding new appliances or equipment. Remove a Gas Line or Meter Example: Demolishing or moving a building. Move a Gas Line or Meter Example: Building a garage or adding … to complete a project and you are ready to reconnect the natural gas service. … Change an Existing Service …

Change an Existing Service Application Form

… Form Complete this application if you need to: Move a gas line or meter (example: when building a garage or adding … to complete a project and you are ready to reconnect the natural gas service) To avoid delays, review the outlined … Type Please select one premise type and all applicable Natural Gas Equipment. If more than one premise type, select …

Core Values

… a prosperous Saskatchewan. Our Mission SaskEnergy delivers natural gas and energy solutions responsibly to the residents, … businesses and industries of Saskatchewan. Our Values Safety We commit to our personal safety, the safety of our …

Carbon Monoxide Awareness Week Declared November 6 to 10

Invisible, tasteless, odourless, and poisonous. Carbon Monoxide (CO) has earned its reputation as the silent killer. To help raise awareness about CO safety, the Government of Saskatchewan has recognized November 6-10 as Carbon Monoxide Awareness Week. “This week is dedicated to ensuring the people of our province know how to protect themselves and their loved ones from the dangers of carbon monoxide,” Minister Responsible for SaskEnergy Dustin Duncan said. “A working CO detector can alert you to danger before physical symptoms appear, which is why our government made CO alarms mandatory in...

7 things you need to know about CO alarms

We’ve teamed up with the Saskatchewan Public Safety Agency (SPSA) and Technical Safety Authority of Saskatchewan (TSASK) to let you know about the crucial need for carbon monoxide (CO) alarms. Why? Because having a working CO alarm in your home could save your life, and the lives of those you love. Last year, SaskEnergy responded to over 1,500 CO calls. With a CO alarm, you will have early warning protection against the dangers of the invisible, odourless gas that is often referred to as the "silent killer." 1. You need them (it’s the law) “CO alarms are not just a smart choice, but a...

Regulations and Policies

Act The SaskEnergy Act provides the framework for supplying, distributing, and transporting natural gas as a Crown Corporation throughout Saskatchewan. Regulations Based on the Act, The SaskEnergy Regulations provide the details and rules on how to operate as a natural gas utility in Saskatchewan. Terms of Service The SaskEnergy Terms & Conditions of Service Schedule details specific rates, charges, and responsibilities that apply to all customers of SaskEnergy. The Schedule takes into consideration both the Act and the Regulations. Directives The directive is issued under The SaskEnergy...

Hydronic Additive Rebate Program

Terms & Conditions Overview Participant Eligibility Premises Eligibility Product Eligibility Rebates Additional Terms & Conditions Documentation Contact Information 1.0 Overview The Hydronic Additive Rebate (the “Program”) provides rebates to eligible applicants (an “Applicant”) for the purchase and installation of qualifying hydronic additives (the “Products”, or individually, the “Product”) into hydronic heating systems (i.e. natural gas boiler). The Program is targeted to the commercial, institutional and industrial market. The Program begins September 1, 2022. SaskEnergy may change or...

Commercial Boiler Rebate

… Boiler Rebate encourages the use of a high-efficiency natural gas condensing boiler to maximize energy cost savings while reducing greenhouse gas emissions.  Program Details: Equipment must be purchased …

Buyer beware of door-to-door heating and cooling equipment sales

Saskatchewan plumbing and heating specialists are encouraging homeowners to do their homework and take steps to protect themselves before investing in new heating and cooling equipment. In light of recent complaints, the Mechanical Contractors Association of Saskatchewan (MCAS), Natural Gas Appliance and Equipment Association (NGAEDA), and SaskEnergy Network Members are reminding Saskatchewan residents to properly research door-to-door salespeople and out-of-province companies offering equipment sales. Several local businesses and organizations have received reports of high-pressure sales...

Melfort based Company Recognized for Outstanding Safe Digging Practices in Saskatchewan

… organizations committed to safe digging and community safety.  SaskEnergy is pleased to recognize Yaremy Screw … completed on time. With nearly 88,000 kilometres of buried gas line, serving more than 400,000 urban and rural … Email   SaskEnergy delivers safe, reliable and affordable natural gas to homes, businesses and industry throughout …

First Nations Power Authority and SaskEnergy Sign Memorandum of Understanding

… to explore sustainable energy security solutions for non-gasified First Nations communities and to increase … policies and practices and explore options to bring natural gas to more First Nations communities,” said Dustin … “At SaskEnergy, we know the value of reliable and safe natural gas and are happy to work with FNPA’s audit …

Energy Saving Tips

… up for the Equalized Payment Plan to spread your annual natural gas costs into equal monthly payments.  When upgrading … furnace. An average home can save up to 50% in natural gas and electricity costs annually when upgrading …

Ground Movement

… shorelines. Construction activities can also affect the natural landscape, which can cause ground conditions to … We’ll send out a Field Technician to assess the natural gas system at no charge to you. Keep an eye out for …

Provincial government approves SaskEnergy’s commodity rate increase; the lowest rate in Canada

The Government of Saskatchewan has approved SaskEnergy’s application to increase its commodity rate — the first increase in seven years after four consecutive decreases. The new rate will be the lowest in Canada. Effective November 1, 2021, SaskEnergy’s commodity rate changes from $2.575/Gigajoule (GJ) to $3.20/GJ. The adjustment will increase the average residential customer’s bill by $6.16 per month. “SaskEnergy’s commodity rate increase is a reflection of the significant rise in natural gas prices. Gas utilities across Canada are facing the same challenge,” said Ken From, President and...

Severe Weather

… Severe or unforeseen weather has the potential to impact natural gas service to your home or business. While our system is … situations that go beyond anyone’s control.  Flooding Learn what to do before, during and after a flood. Snow and Ice …