Displaying 1 - 20 of 163

Upgrade Service or Meter

You may need to upgrade service or a meter if you are adding new natural gas appliances or equipment. The following steps outline the process and estimated timelines.

Appliance Financing

… in full at any time, without penalty How to Participate: 1 Contact a participating SaskEnergy Network Member Find out …

Commercial Boiler Rebate

… the Program Terms and Conditions How to Participate: 1 Contact a participating SaskEnergy Network Member Your …

Customer Support

… Customer Support … Customer Support Contact Us 24-hour Emergency & Safety   Call Us … To report a natural gas emergency, do not send an email. Contact our 24-hour Emergency & Safety line. Topic - Select … Register now ! For any other bill or payment concerns, contact Customer Support by phone at 1-800-567-8899 during …

Gas Meter Safety

Stay safe and sound, above and below ground. Keep the area around the gas meter on your property clear, ensuring that SaskEnergy and emergency responders can access it easily and safely at all times. Protect the meter: Covering or altering the meter can cause it to stop working or malfunction, and can prevent access to it in an emergency situation. Using the meter to hang hoses, leashes or ropes causes wear and tear on the gas meter. Leaning objects against the meter like bikes or bins can make it difficult for SaskEnergy and its authorized contractors to respond quickly during an emergency...

Residential Equipment Replacement Rebate Program

… Units Rebates Additional Terms & Conditions Documentation Contact Information 1. Overview The Residential Equipment … including, but not limited to, the Applicant's name, contact information, installation address, mailing address, … that SaskEnergy and/or an authorized third party may: (i) contact the Applicant by phone, mail, email or other method …

Move a Gas Line or Meter

… delay your request. You must include: Legal name and contact information of building/lot owner who is responsible … (required for upgrade work). Your contractor’s name and contact information. Natural gas consumption information:  … be found on the equipment, through the manufacturer, or by contacting your mechanical contractor. 2 Site Visit, …

SaskEnergy warning customers of telemarketing scam

SaskEnergy has received reports that individuals claiming to be from SaskEnergy are contacting customers, threatening disconnection of their natural gas service unless a bill payment is made within 30 minutes. The callers are telling customers to pay their most recent bill in a number of ways, including cash or Bitcoin. Calls have been reported in Regina, Saskatoon, Swift Current, Duck Lake, and Gull Lake. One call-back number being used is 1-866-339-0369. This is not a SaskEnergy representative, nor is the line a SaskEnergy phone number. While SaskEnergy does contact customers via phone from...

Reinstall a Gas Line

… delay your request. You must include: Legal name and contact information of building/lot owner who is responsible … (required for upgrade work). Your contractor’s name and contact information. Natural gas consumption information:  … be found on the equipment, through the manufacturer, or by contacting your mechanical contractor. 2 Site Visit, …

Freeze/thaw cycle creates conditions for possible underground natural gas leaks

SaskEnergy is advising customers – both residential and business – that the unseasonably warm weather, following right after intense cold across the province, may create conditions that can lead to an underground natural gas leak. + While SaskEnergy’s pipeline system is designed to withstand Saskatchewan’s weather conditions, underground leaks can occur, typically in the spring, as frost leaves the ground. This year, due to the intense cold and the depth of the frost layer, followed by sudden warming, SaskEnergy is alerting customers that conditions are favourable for a leak to occur. If you...

Commercial Space and Water Heating Rebate Program

… Units Rebates Additional Terms & Conditions Documentation Contact Information 1. Overview The Commercial Space & Water … including, but  not limited to, the Applicant's name, contact information, installation address, mailing address, … SaskEnergy, SaskPower, or an authorized third party may contact Applicants to conduct survey(s) regarding the …

Investigation into pipeline rupture indicates previously unreported damage

…  To have underground utility lines marked, free of charge, contact Sask 1 st Call at 1-866-828-4888, visit their website  or download the smartphone app.    If contact is made with a natural gas line, whether it ruptures or not, SaskEnergy must be contacted immediately, 24-hours a day at 1-888-700-0427.  …

Commercial Boiler Rebate Program

… Rebates Additional Terms & Conditions Documentation Contact Information 1. Overview The Commercial Boiler Rebate … data. SaskEnergy, and/or an authorized third party may contact Applicants to conduct survey(s) regarding the … boiler make(s), model(s) and date of installation 8. Contact Information SaskEnergy Customer Solutions        …

SaskEnergy warning customers of telemarketing scam

SaskEnergy is warning of a potential telemarketing scam targeting its residential customers. SaskEnergy has received reports that individuals claiming to be associated with either SaskEnergy, or the federal government, are contacting customers regarding their eligibility for various rebates, including: carbon tax, furnace replacement and equipment maintenance. These callers are not associated with SaskEnergy, and are not offering rebates on behalf of SaskEnergy. SaskEnergy rebates are not offered through solicitation or door-to-door sales. All SaskEnergy rebates are offered through...

Homes Beyond Code Program

… Warranties Default Liability Tax Implication Documentation Contact Information 1. Program Overview Homes Beyond Code … that SaskEnergy, and/or an authorized third party may contact them to conduct survey(s) regarding the Program or … complete with attachments outlined in section 4(a). 13. Contact Information SaskEnergy Customer …

Email, Internet and Phone Scams

SaskEnergy encourages customers to practice privacy safety at home, on the phone and online. If you are unsure whether a text, email or phone call is from SaskEnergy, reach out to our Customer Support team at 1-800-567-8899. If you become a victim of a scam If you've provided banking or personal information, or believe you have been exposed to become a victim of fraud: Contact your financial institution File a report with your local police department and the Canadian Anti-Fraud Centre at 1-888-495-8501 or the Better Business Bureau's Scam Tracker Recognize scams before they begin Email...

Landlord Service Transfer Agreement

… until SaskEnergy is notified. Amendments to the Properties, contact and address information, shall be made in the … Fee and to generate an electronic mail notification to the Contact Person, when the Landlord is placed in billing … of the Tenant. SaskEnergy will notify the Landlord or contact person of pending Disconnections of the Natural Gas …