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‘We’re just super lucky’: A close encounter with carbon monoxide

For weeks, Ross Carolan and his family felt sick but didn’t know why. Ross, his wife and their two young children were all feeling lethargic and coughing. Even their cat was irritable instead of her usual friendly self. This was in fall 2022. In what seemed like an unrelated issue at the time, the humidifier on Ross’s furnace had been leaking water, so he contacted a plumbing and heating company. This call may have saved their lives. The furnace technician used a Gas Measurement Instrument and found the furnace room contained 385 parts per million (ppm) of carbon monoxide (CO) — a life...

Access My Account

Self-service, your way You can securely manage your account through SaskEnergy's easy-to-use online self-service options at anytime, anywhere. You'll want to sign in for this: Go paperless and reduce your environmental footprint Receive text or email notifications regarding your SaskEnergy account View your current and past billing information Pay your bill by credit card Sign up for the Equalized Payment Plan Sign up for automatic payment withdrawals through Pre-Authorized Payment Plan Better understand your natural gas usage Link multiple accounts to manage your bills for your cottage...

Appliances

Natural gas appliances are clean-burning, reliable and cost less to operate than other fuel options. Contact a SaskEnergy Network Member to increase the comfort of your home or business.

Board of Directors

Our Board of Directors provide general or overarching guidance and direction. They work with the Executive Leadership Team to develop and approve SaskEnergy’s strategic plan, annual operational budget and business plan. They participate in identifying business risks and overseeing the implementation of appropriate systems to achieve a balance between the risks and returns. Members also work on Board Committees to undertake work regarding the stewardship of the corporation. The scope of the Board’s power is set out in The SaskEnergy Act. All authority to manage the affairs and business of...

Bradley Sylvester

Member
Saskatoon, Saskatchewan Mr. Sylvester (C.Dir., S.V.M.) has been a member of SaskEnergy’s Board of Directors since August 2019 and is a member of the Human Resources and Safety Committee. A former National Account Manager for Sofina Foods Inc., he has more than four decades of experience and leadership in the consumer-packaged goods sector. Currently he is a Senior Strategic Advisor with MAX Power Mining Corporation, a natural hydrogen exploration and development company. Mr. Sylvester is a dedicated community leader, currently serving as Chair of the Jubilee Residents Foundation and is an...

Brenda Nowakowski

Chair, Environmental, Social and Governance Committee
Saskatoon, Saskatchewan Ms. Nowakowski (CPA, CMA, Pro.Dir.Gov) was appointed to the SaskEnergy Board of Directors in May 2022 and she is Chair of the Environmental, Social and Governance Committee. She is the former Vice President of Finance for JNE Welding Limited Partnership, a First Nations majority-owned Saskatchewan steel fabrication company in which she remains a minority owner. Her roles at JNE included responsibility for finance, branding, human resources, ISO 9001 implementation and certification, safety management and assisting in developing corporate policies and culture. As a...

Business Rates

Effective as of October 1, 2023 Small Commercial The following rates apply if your annual gas consumption is less than 100,000 m 3. Full Service Basic Monthly Charge: $47.50 Delivery Charge: $0.0887 per m 3 Commodity Rate: $0.1264 per m 3 ($3.20/GJ) Delivery Service Basic Monthly Charge: $47.50 Delivery Charge: $0.0887 per m 3 Commodity Rate: Gas Retailer Contract Price Minimum bill amount is equal to the Basic Monthly Change. Other charges are applied to your bill as required. The Commodity Rate in dollars per cubic metre ($/m 3) may be converted to a rate in dollars per gigajoule ($/GJ) by...

Cory Frei

Executive VP and CFO
Mr. Frei leads all aspects of SaskEnergy’s finance, accounting, treasury, procurement and corporate support functions. He first joined SaskEnergy in 2009 and was appointed to his current role in 2024. As Executive Vice President and Chief Financial Officer, Mr. Frei brings leadership and experience from a number of previous roles in audit, finance and strategic planning, both internal and external to SaskEnergy. Mr. Frei holds a Bachelor of Business Administration from the University of Regina and is a Chartered Professional Accountant (CPA, CA).

Customer Support

Employees roll up sleeves and lend a hand at Regina Food Bank

Every day, the Regina Food Bank helps about 500 families — and that number keeps growing. During the holiday season, the need is even greater, making extra help from volunteers essential. Recently, two groups of SaskEnergy employees spent time at the Food Bank, sorting and organizing food donations. For them, it was a chance to give back to the community and strengthen team connections. “The biggest takeaway for me was knowing that our efforts are directly helping those in our community. It felt good knowing that our small act of kindness was making a big difference to those in need,” says...

No Heat

Appliance Repair Are you turning up the thermostat but no heat is coming from the register? In most cases, the loss of heat will be an issue with your furnace or thermostat and not your natural gas service. To help you troubleshoot and diagnose the issue, we recommend you contact your local SaskEnergy Network Member or your licensed heating contractor. They offer expert advice on natural gas appliances and will determine if they need to make a service call. SaskEnergy does not sell or repair natural gas appliances. Service Outage In the rare instance there is a disruption to natural gas...

Indigenous Engagement

Commitment to Reconciliation SaskEnergy is committed to reconciliation and respects all Treaties. Collectively, we recognize the tragic legacy of residential schools and honour survivors, their families and communities. We are committed to move forward with Indigenous Nations in the spirit of reconciliation and collaboration. Success depends on honouring Indigenous communities and groups through openness, transparency and dialogue. We strive to enhance engagement with local Indigenous groups through collaboration and trust. By working together we can build a strong foundation to foster...

Network Membership Eligibility Requirements

To become a Network Member, the following eligibility criteria must be met by the applicant and their business: Is registered to carry on business in the Province of Saskatchewan; Has a minimum of $2 million in general liability insurance; Has the ability to display an exterior SaskEnergy Network Member sign at their place of business; Workers' Compensation Board Letter of Good Standing; Domestic or General Gas License through the Technical Safety Authority of Saskatchewan (TSASK); Fully complies with all laws and regulations, including those respecting safety, legal and environmental; and...

Rebates & Programs

… for a rebate! First Nations Furnace Replacement Rebate SaskEnergy is working with First Nation communities to … costs and make your home feel more comfortable. Learn more about eligible upgrades and how to apply. Heating … Commercial Energy Optimization Program SaskPower and SaskEnergy are collaborating to offer financial incentives …

Residential Meter Install

… Residential Meter Install SaskEnergy Network Members and licensed Heating Contractors … Advance notice preference? Text Call None Will Technical Safety Authority of Saskatchewan be on site? Yes No Meter … can book your work order over the phone or answer questions about the process.  Call us …

Start, Stop or Transfer Service

… natural gas on your property Go Online It's easy to inform SaskEnergy and other service providers within Saskatchewan … Need to Begin Two pieces of identification Your 11-digit SaskEnergy account number (if you're an existing customer) Go to expressaddress.com SaskEnergy will begin processing your service request within …

Working near Critical Infrastructure

… near critical infrastructure may require supervision by a SaskEnergy Technician. Critical infrastructure in this … are 6 inches or larger Other facilities deemed critical by SaskEnergy If your project will require supervision, you … Representative to meet you on site. For more information about Crossing Supervision requirements, contact us by email …

President and Chief Executive Officer

… and CEO to interface with the Minister Responsible for SaskEnergy, and the Crown Investments Corporation. Principal … and to make recommendations to the Human Resources and Safety Committee on salary levels for the Executive … promote positive relationships and enhance the profile of SaskEnergy, with the owner of the Corporation, customers, …

First Nations Furnace Replacement Rebate

Rebates are available for First Nation communities to increase the energy efficiency of natural gas home heating equipment.

Home Efficiency Retrofit Rebate

Upgrade your home with improvements to the building envelope, increasing its energy efficiency and your comfort.

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Main navigation

  • Manage Account
    • Access My Account
    • Equalized Payment Plan
    • Pay Your Bill
    • Understanding Your Bill
    • Reading the Meter
    • Rates
    • Federal Carbon Tax
    • Rental Properties
    • Terms & Conditions of Service Schedule
  • Services
    • Start, Stop or Transfer Service
    • Change an Existing Service
    • Getting the Site Ready for Service
    • Residential New Service
    • Homebuilder Services
    • Commercial or Industrial New Service
    • New Subdivision Development
    • Exchanging the Gas Meter
    • Services for Heating Contractors
  • Appliances & Equipment
    • Find a Network Member
    • Who are Network Members
    • Appliance Financing
    • For your Home
    • For your Business
    • For your Farm
    • Energy Comparison Tool
  • Ways to Save
    • Energy Saving Tips
    • ENERGY STAR
    • Rebates & Programs
    • Residential Equipment Replacement Rebate
    • Home Efficiency Retrofit Rebate
    • Homes Beyond Code
    • First Nations Furnace Replacement Rebate
    • Heating Affordability Program
    • Commercial Space and Water Heating Rebate
    • Commercial Boiler Rebate
  • Staying Safe
    • Carbon Monoxide
    • Detecting a Leak
    • Furnace Maintenance
    • No Heat
    • Planning a Dig Project
    • Consequences of Hitting a Gas Line
    • Encroachments
    • Gas Meter Safety
    • Severe Weather
    • Request a Safety Presentation
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