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Privacy Policy

Applicability This policy applies to SaskEnergy Incorporated and its subsidiary Corporations. Our Privacy Pledge to You As part of our pledge to provide customer service excellence, SaskEnergy continues to respect your privacy and we’re taking steps to further safeguard your Personal Information. Part of this commitment involves updating you on your rights as a customer and letting you know how we use your Personal Information. A. Purpose Statement B. Eligibility and Application C. What is Personal Information D. The 10 Fair Information Principles E. Rules for Collection, Use, Disclosure and...

Commercial Boiler Rebate Program

Terms & Conditions Overview Participant Eligibility Criteria Program Process Eligible Equipment Rebates Additional Terms & Conditions Documentation Contact Information 1. Overview The Commercial Boiler Rebate (the “Program”) conducted by SaskEnergy Incorporated (“SaskEnergy”) is designed to stimulate investment in eligible appropriately sized energy-efficient boilers ("Unit(s)") that will reduce natural gas usage and associated operating costs. The Program is targeted to SaskEnergy commercial customers in both new construction and replacement markets. The Program commenced on September 1, 2022...

Rehangs and Relights

… Pla y     Download on the App store  Prefer to speak with a Customer Service Representative? We can book your … supplied Contractor ID fill out the form below and a Customer Service Representative will contact you within 2 …

Ways to Save

We’ve got rebates, programs and low-cost tips to help you use less energy, save money and reduce your environmental footprint.

SaskEnergy to close cashier services in Regina and Saskatoon

Closures to be implemented February 1 st, 2017 SaskEnergy will discontinue cashiering services at its Regina and Saskatoon service centre locations in February due to a continual drop in customer use. No job loss or relocation of employees will occur as a result of these closures. Popularity of SaskEnergy’s individual cashiering service has steadily declined as, on average, less than three per cent of customers use cashier services. A majority of customers make their natural gas payments through their financial institution including on-line and telephone banking, or pre-authorized withdrawal...

Environment

… focus on: reducing emissions from our operations supporting customers in reducing end-use emissions  protecting the … and saved nearly $30,000 in fuel costs.   Reducing customer emissions Helping customers reduce their emissions and meet their …

First Nations Furnace Replacement Terms and Conditions

Terms and Conditions Overview Eligibility Criteria Eligible Units Rebates Program Application Process Additional Terms & Conditions Documentation Contact Information 1. Overview The First Nations Furnace Replacement Rebate ("the Program") administered by SaskEnergy Incorporated ("SaskEnergy") is designed to stimulate investment in high-efficiency furnaces ("the Unit(s)") that will reduce natural gas, electrical usage and associated operating costs, reduce the risk of carbon monoxide (CO) and reduce greenhouse gas (GHG) emissions. The Program will replace existing, operational furnaces with an...

Heating Affordability Program Terms & Conditions

Terms and Conditions Overview Eligibility Criteria Income Qualification Requirements Eligible Unit and Installation Package Additional Terms and Conditions Documentation Contact Information 1. Overview The Heating Affordability Program ("the Program") is administered and funded by SaskEnergy Incorporated ("SaskEnergy"), in collaboration with Saskatchewan Power Corporation ("SaskPower") and third-party agent, CLEAResult ("CLEAResult"). The Program is designed to offer eligible homeowners ("the Applicant") a free eligible high-efficiency furnace ("the Unit") that may reduce natural gas and...

Panel recommends overall decrease in SaskEnergy rates and change to billing based on Heat Value

The Saskatchewan Rate Review Panel (the Panel) has recommended an overall decrease in energy bills for SaskEnergy customers. On average, residential customers would see their bills decrease by approximately $2 per month, or $28 annually. If approved by Cabinet the rate changes will take effect November 1, 2016. SaskEnergy’s rate application proposed a 14% DECREASE to the overall commodity rate, combined with an 8.6% INCREASE in the delivery rate. The combined effect of these changes would be an average reduction of approximately 3% for an average residential customer. In its application...

Commercial Space and Water Heating Rebate

… equipment qualifies Must be a SaskEnergy Commercial Customer Property is located in Saskatchewan Examples of … RHEEM RICHMOND RINNAI RUUD STATE STREAM 33 TAKAGI THERMAL SOLUTIONS THERMALUX TRINITY U.S. CRAFTMASTER VESTA New or … T-H3S-OS-N 1** 180 0.94 New install or Replacement THERMAL SOLUTIONS AMPW500 500 0.98 New install or Replacement …

SaskEnergy offers rebates, program to support heating efficiency and safety this winter

… provided more than $1 million in support for Saskatchewan customers through rebate programs,” said Bronwyn Eyre, … equipment and optimize home energy use, which will save customers both energy and money.    As the temperatures drop … . Interested applicants can contact SaskEnergy  Customer Solutions . For media inquiries, please contact:  Casey …

Residential Equipment Replacement Rebate Program

Terms and Conditions Overview Eligibility Criteria Program Process Eligible Units Rebates Additional Terms & Conditions Documentation Contact Information 1. Overview The Residential Equipment Replacement Rebate (the “Program”) administered by SaskEnergy Incorporated (“SaskEnergy”) is designed to stimulate investment in energy efficient equipment (the “Unit(s)”) that will reduce natural gas and electrical usage and associated operating costs. The Program is targeted at the residential replacement market (with the exception of heat recovery ventilators (HRVs), which may be eligible for both new...

Compliments and Complaints

… To share a compliment or concern: First, contact  Customer Support for concerns related to general account, …

Media Contacts

… If you are not a member of the media, contact Customer Support during regular business hours.  If you …

Public safety and system improvements focus of rate application

SaskEnergy has applied to the Saskatchewan Rate Review Panel for a Delivery Service Rate increase to support continued elevated capital spending on system safety and customer growth initiatives totaling more than $50 million in 2017/18. If approved, a typical residential customer would see an increase of $1.65/month – 2.3 per cent of their total bill – effective November 1 st, 2017. The remaining portion of the bill, the Commodity Rate, is unchanged at $3.65/Gigajoule (GJ). “As a focus on pipeline safety we continually upgrade existing infrastructure, while investing in the tools and...

Rental Properties

If you own or manage rental properties, there are two options to ensure natural gas service continues, without disruption, as tenants move in and out. Options for billing are: You receive a monthly bill for your rental properties. Whether your property is vacant or leased, you're responsible for paying the bill. Tenants are billed directly for their natural gas usage. They're responsible for paying the bill as long as they are leasing the property. If there are no tenants, you will receive a monthly bill to ensure natural gas service continues to the property. If Tenants Pay Their Own Bills If...