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Compliments and Complaints

… Customer Support for concerns related to general account, service and construction issues. Our employees welcome the … types of complaints such as a breach of the  Code of Business Conduct and Ethics Policy , disclosure options are …

Media Contacts

… of the media, contact Customer Support during regular business hours.  If you think you smell natural gas, or to report a natural gas emergency, call 1-888-700-0427 . Send us a Message …

Request an Encroachment Check

… to help ensure structures are safely located near natural gas infrastructure. The results of a check can support the … encroachments that may need to be addressed. Allow up to 10 business days to receive the results. This type of … with our Privacy Policy and Terms & Conditions of Service Schedule as applicable.   I agree Application Fields …

Tips for Hiring a Contractor

… Contractor When it comes to hiring a contractor for natural gas services, we recommend SaskEnergy Network Members for expert … offers a variety of rebates on high-efficiency natural gas equipment. When working with a SaskEnergy Network Member …

Working near Critical Infrastructure

… in this situation includes: All elevated pressure and PVC gas lines Intermediate pressure gas lines that are 4 inches or larger Medium pressure gas lines that are 6 inches or larger Other facilities …

Rebate Supports Customers to Be More Energy Efficient

… monetary rebates for a variety of high efficiency natural gas equipment. “The Residential Equipment Replacement Rebate … for the purchase and installation of qualifying natural gas furnaces, boilers, combi-boilers, water heaters and heat … continues to look for ways to provide additional value and service for its customers,” said Morgan. “SaskEnergy …

Consultation and Partnerships

Consultation We begin conversations early when planning work close to traditional land, Crown land, or First Nations land. To support regulatory and contractual requirements, we provide resources and respond to unique governance processes. There are also opportunities for Indigenous Peoples to actively take part in fieldwork assessments and honour traditional land use ceremonies. In addition, Elders provide guidance as part of gas line construction activities. Partnerships To strengthen relationships and to build working partnerships, the following are some examples of agreements or processes...

SaskEnergy staff in Regina caring for community over the holidays

Many people in Regina were a little warmer, happier and healthier this holiday season thanks to the generous support of SaskEnergy staff. “This is the time of year to reflect on what is really important in life and to highlight the importance of giving, especially to those who need it most,” says SaskEnergy employee Wendi Frederick. In early December, Wendi led a campaign to build feminine hygiene kits to donate to various organizations in Regina and quickly found support from her coworkers. In total, $1,779 was raised through the campaign. This was enough to create 27 kits, which were donated...
… hampers for REACH’s clients. REACH provides a variety of services, including frozen meals for pickup or delivery, … faces when they received these toys.” SaskEnergy’s Regina Service Centre Staff Share the Warmth For the fourth straight year, employees at our Regina Service Centre (RSC) set up their annual Share the Warmth …

Pay Your Bill

… ® . When paying with a credit card, a 1.75% non-refundable service fee will be added to your payment amount. The fee is paid directly to Moneris, our online payment service provider.  The option to pay by credit card is … Payment Plan Manage your budget Spread your annual gas costs over 12 monthly installments. …

SaskEnergy President and CEO Mark Guillet Announces Retirement

… want to thank Mark for more than three decades of dedicated service to SaskEnergy and to the people of Saskatchewan,” … granted the Queen Elizabeth II Platinum Jubilee Award in business in 2022. He also obtained the Certified In-House … of Corporate Counsel. He also serves on the Canadian Gas Association's Board of Directors as second Vice Chair …

SaskEnergy extends carbon monoxide safety rebate

… of the risks associated with this potentially deadly gas,” said Don Morgan, Minister Responsible for SaskEnergy. … save money while safeguarding their loved ones, homes and businesses.” Low exposure to the colourless, tasteless and … Kevin Adair, Executive Vice President, SaskEnergy Customer Service Operations. “Working with local fire departments, …

Sharing culture and traditions at "Mini Mosaic"

SaskEnergy employees came together at our head office in Regina to celebrate the diverse cultures and traditions represented within our company at “Mini Mosaic” on May 21. Hosted by SaskEnergy’s Joint Diversity and Inclusion Committee, the annual event is an opportunity for employees to create booths sharing information about their unique cultures, through food, music, art and fashion. "Mini Mosaic is a cornerstone event at SaskEnergy that celebrates the rich diversity within our organization, fostering a sense of unity and belonging among employees. This event emphasizes our commitment to...
… member. Shahla highlights Azerbaijan with a traditional tea service. Employees took a quick spin around the world over … accessories. This year, she added a traditional herbal tea service to her booth. “In my culture, tea ceremonies hold …

Carbon Monoxide Awareness Week Proclaimed November 3 to 7

… bring the dangers of the invisible, odourless, tasteless gas sharply into focus, the Government of Saskatchewan has … or equipment that burns fuel, including fireplaces, gas stoves, water heaters, furnaces, grills, generators or … Media Relations Phone: 306-552-4838 Email TSASK Customer Services Phone: 1-866-530-8599 Email Media Relations Desk …

‘We’re just super lucky’: A close encounter with carbon monoxide

For weeks, Ross Carolan and his family felt sick but didn’t know why. Ross, his wife and their two young children were all feeling lethargic and coughing. Even their cat was irritable instead of her usual friendly self. This was in fall 2022. In what seemed like an unrelated issue at the time, the humidifier on Ross’s furnace had been leaking water, so he contacted a plumbing and heating company. This call may have saved their lives. The furnace technician used a Gas Measurement Instrument and found the furnace room contained 385 parts per million (ppm) of carbon monoxide (CO) — a life...
… may have saved their lives.  The furnace technician used a Gas Measurement Instrument and found the furnace room … is an odourless, colourless, tasteless and invisible gas that occurs when fuel is combusted. Any appliance that burns fuel can cause CO buildup. This includes natural gas furnaces and water heaters.  The technician could tell …

Signing with WESK as a Charter Champion

SaskEnergy is proud to be the latest Charter Champion for Women Entrepreneurs of Saskatchewan (WESK), a non-profit organization dedicated to helping women entrepreneurs start, develop and grow their businesses. Mark Guillet, SaskEnergy President and CEO, recently sat down with Miram Johnson – CEO, WESK, to officially sign the Saskatchewan Women Entrepreneurship Charter, highlighting SaskEnergy’s commitment to contributing to a more inclusive business community in Saskatchewan. “At SaskEnergy, we recognize that a representative workforce is key to our success and, in partnering with WESK as a...
… helping women entrepreneurs start, develop and grow their businesses. Mark Guillet, SaskEnergy President and CEO, … SaskEnergy’s commitment to contributing to a more inclusive business community in Saskatchewan. “At SaskEnergy, we … in business, WESK now has more than 800 members and offers services such as networking, advising, financing and …

Carbon Monoxide Awareness Week Declared November 6 to 10

… a CO detector is crucial to avoid exposure to the deadly gas. Another essential step is ensuring detectors are … and become familiar with it,” said Kurtus Reiber, a gas inspector with the Technical Safety Authority of … or seek medical attention,” said Chris Stinson, SaskEnergy Service Technician. “If your CO alarm goes off, contact …

Operational and end-use emissions reductions highlight SaskEnergy 2022-23 Sustainability Report

… programs, which assist Saskatchewan homeowners and businesses in reducing energy usage, saving money, and … programs during 2022-23, providing residential and commercial customers with rebates to purchase … an outlook on key indicators. “SaskEnergy’s natural gas system has served the people of Saskatchewan for more …

Carbon Monoxide Awareness Week to Help Residents Stay Safe

… have working CO alarms in your home to detect the poisonous gas and alert you to danger before physical symptoms appear,” said Jesse Abdai, a gas inspector with TSASK who reviewed the CO incident in … buildup blocking ventilation. Regular maintenance of all gas burning appliances can help prevent CO accumulation in …

SaskEnergy program offers free furnace tune-ups to income-qualified homeowners

… order,” said Kevin Adair, who leads SaskEnergy’s Customer Service Operations. “Regular furnace tune-ups can prevent … . SaskEnergy delivers safe, reliable and affordable natural gas to homes, businesses and industry throughout Saskatchewan. SaskEnergy …

Alarm saves Regina couple from carbon monoxide

Jim and Linda Dickenson decorate their heritage home to draw people from across Regina to be spooked there on Halloween night. But they were the ones to get a serious scare at home one summer evening. A colourless, odourless, and tasteless poison was drifting up from their basement and lingering near their second-floor bedroom, one that, over time, could send them to hospital — or even worse. Jim’s phone rang, surprising them while they watched a loud action movie. They were up on the third floor of their home that warm, dark evening. Their security company was calling. A presence had been...
… firefighters ventilating the home. Chris arrived with his gas measuring instrument  (GMI) to test any equipment that … which provided their heat and their hot water, as well as a gas stove and fireplace,” says Chris. “I suspected that … He shut the boiler off and tagged it to remain out of service. Jim and Linda have since had their boiler …

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  • Staying Safe
    • Carbon Monoxide
    • Detecting a Leak
    • Furnace Maintenance
    • No Heat
    • Planning a Dig Project
    • Consequences of Hitting a Gas Line
    • Encroachments
    • Gas Meter Safety
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    • Request a Safety Presentation
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