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Terms & Conditions of Service Schedule

Terms & Conditions of Service

Public Safety, Customer Growth, and Corporate Efficiency Initiatives Highlight SaskEnergy's 2015-16 Annual Report

Safe and reliable natural gas service continued to be the number one focus for SaskEnergy in 2015-16 as the corporation added more than 6,000 new customers to its distribution system, bringing its total customer base to nearly 387,000. SaskEnergy dedicated $107.5 million toward increasing safety throughout its buried infrastructure in 2015-16. This included an investment of more than $5 million on continued system remediation efforts in communities with possible slope movement, such as Last Mountain Lake. In addition, an expansion of SaskEnergy’s damage prevention initiatives resulted in a six...

Meter Handling

… when shipping, receiving, transporting and storing natural gas meters. If handled incorrectly, physical or mechanical … By working together, we can provide a high level of service to our mutual customers in a safe and efficient way. …

System upgrades resulting in lower emissions

At SaskEnergy, we are committed to reducing emissions from our operations by 35 per cent by 2030. A lot of the work to achieve this goal involves technological upgrades to our system through three focus areas — vent gas reduction, optimization and renewable electricity. New systems We are designing and installing new flare systems at our stations across Saskatchewan, to cut down the amount of gas that is vented through our operations. Flare systems are regularly shown on TV news, or you may have noticed them while driving by – a flame coming from the top of a tall thin pipe at a SaskEnergy...

SaskEnergy focused on customers and the environment in 2021-22

SaskEnergy provided value to customers throughout 2021-22 — including the lowest residential natural gas bills in Canada — while delivering strong financial results on behalf of the people of Saskatchewan. In its annual report released today, SaskEnergy reported net income from operations of $82 million - up $23 million compared to last year. The increase is largely due to a one-time accounting adjustment related to the conclusion of litigation that awarded SaskEnergy title to its head office building in Regina. Higher demand for natural gas from industrial customers, as well as higher demand...

Commercial Space and Water Heating Rebate Program

Terms & Conditions Overview Eligibility Criteria Program Process Eligible Units Rebates Additional Terms & Conditions Documentation Contact Information 1. Overview The Commercial Space & Water Heating Rebate (the “Program”) is administered by SaskEnergy Incorporated (“SaskEnergy”) and funded by SaskEnergy and Saskatchewan Power Corporation ("SaskPower"). It is designed to stimulate investment in energy-efficient furnaces, boilers, tankless water heaters, condensing water heaters, tank water heaters, heat recovery ventilators (HRVs), infrared tube heaters, variable speed ECM (electronically...

Reliability, affordability and customer focus; SaskEnergy releases 2020-21 Annual Report

SaskEnergy achieved strong financial and operational results in 2020-21 while maintaining its lowest commodity rate in more than 20 years. The Corporation reported net income from operations of $59 million and declared a dividend of $21 million to Crown Investments Corporation (CIC). “Despite the unprecedented challenges presented by the pandemic, SaskEnergy maintained an exceptional level of service to customers while also providing one of the lowest residential gas utility rates in the country,” said Don Morgan, Minister Responsible for SaskEnergy. “The reliability and affordability of...

$750,000 to help SaskEnergy’s commercial customers be more energy efficient

SaskEnergy is committing $750,000 in 2022-23 to help its commercial customers replace older natural gas equipment with high-efficiency models. “This funding is just one of the many ways our government is helping people and businesses with affordability,” Minister Responsible for SaskEnergy Don Morgan said. “Our government takes the issue of affordability, including energy affordability, seriously. That’s why we recently announced a four-point affordability plan for Saskatchewan.” The new SaskEnergy funding will be delivered through two programs for its commercial customers—one that provides...

Building relationships with the people we serve

Ever wonder how new homes, cabins or businesses get connected to our natural gas system? SaskEnergy’s Customer Connect Technicians (CCTs) are instrumental to this process. Adam Colvine works as a CCT in Saskatoon and the surrounding rural area. He personally sees customers’ connection process through from start to finish, to make it as easy as possible to get service. “A highlight of the job is getting to know people, and hearing their stories of how and why they’re building their dream home or cabin. I like being a part of figuring out the best solutions that will help them realize their...

Federal Carbon Tax to Appear on Upcoming SaskPower and SaskEnergy Bills

Starting April 1, the Federal Carbon Tax will be applied to all bills received by SaskPower and SaskEnergy customers. This will result in a monthly increase for the average residential customer of about $2 for power and $9 for natural gas for the rest of 2019. “In Prairie Resilience, our government has a Saskatchewan-based solution to lower greenhouse gas emissions without a tax,” Minister Responsible for SaskPower Dustin Duncan said. “SaskPower worked hard to ensure there would be no rate increase this year. The federal government is imposing a carbon tax that will take more than $52 million...

Join the SaskEnergy Network

… with SaskEnergy to bring customers the benefits of natural gas.  Network Members offer a range of natural gas equipment, services, and installations for residential and commercial …

SaskEnergy applies for lowest Commodity Rate in 19 years; residential customers to see annual savings of over $80

SaskEnergy today announced it has applied to the Saskatchewan Rate Review Panel to lower its Commodity Rate from $3.65/Gigajoule (GJ) to $2.65/GJ, effective April 1 st, 2019. SaskEnergy is also asking the Panel to approve a 3.7% Delivery Service Rate increase for April 1 st, 2019. The two rate adjustments combined will see a total bill decrease of 8.8% for the average residential customer, or annual savings of $81. “We all know how vital reliable natural gas service is to the people and businesses of Saskatchewan. Natural gas is the choice of energy for our nearly 400,000 customers and we’re...

Homes Beyond Code Program

Terms and Conditions Program Overview Participant Eligibility Criteria Property Requirements Home Builder Rebate Application Process Homeowner Rebate Application Process Rebates Additional Terms & Conditions Representation and Warranties Default Liability Tax Implication Documentation Contact Information 1. Program Overview Homes Beyond Code ("the Program") administered by SaskEnergy Incorporated ("SaskEnergy") is designed to incentivize SaskEnergy customers who build a new home with higher overall energy efficiency than required by the current National Building Code of Canada 2020, as amended...

SaskEnergy Unveils New Safety Signs for First Nations

… Indigenous artist Jade Roberts, to be installed in the 52 gasified First Nations throughout the province.  By … Indigenous design, SaskEnergy’s aim is to deliver natural gas safety messages in a way that resonates with … 2023-24, SaskEnergy purchased $258.1 million in goods and services from Saskatchewan vendors, which made up 65 per …

System Inspections

Working in your community SaskEnergy owns and maintains the infrastructure required to provide natural gas service, including the meter. To ensure safe, reliable service and to meet regulatory requirements, we perform a variety of tests and inspections on our system throughout the province each year. SaskEnergy personnel or an authorized contractor may need to enter your yard or property to access above and below ground equipment depending on the type of inspection. Types of Inspections Leak Survey: using handheld devices or vehicle-mounted technology, we inspect gas lines above and below the...

Environment

Environmental responsibility Our environmental responsibility efforts focus on: reducing emissions from our operations supporting customers in reducing end-use emissions protecting the local environment, including plant life, wildlife, water bodies, native prairie and species at risk.

SaskEnergy applies for first commodity rate increase in seven years; remains second lowest in Canada

… of market costs, with no profit or loss earned. “Natural gas prices in the open market have essentially doubled since … SaskEnergy decreased the commodity rate in 2019. Increased natural gas demand for power generation coupled with higher …

SaskEnergy to close cashier services in Regina and Saskatoon

Closures to be implemented February 1 st, 2017 SaskEnergy will discontinue cashiering services at its Regina and Saskatoon service centre locations in February due to a continual drop in customer use. No job loss or relocation of employees will occur as a result of these closures. Popularity of SaskEnergy’s individual cashiering service has steadily declined as, on average, less than three per cent of customers use cashier services. A majority of customers make their natural gas payments through their financial institution including on-line and telephone banking, or pre-authorized withdrawal...

SaskEnergy launches new mobile app

… making it easier for customers to stay informed about their natural gas services by launching a mobile application. “SaskEnergy is …

SaskEnergy Extends Energy Efficiency Rebate Programs for Commercial Customers

SaskEnergy’s commercial customers now have another nine months—until August 31, 2022—to apply for energy efficiency rebates. Extending the deadline for the space and water heating equipment rebates is part of SaskEnergy’s commitment to a greener Saskatchewan. “By offering rebates on high-efficiency natural gas equipment we are helping our commercial customers reduce their energy use, maximize cost savings and reduce greenhouse gas emissions over the long term,” said Kevin Adair, who leads SaskEnergy’s Customer Service Operations. The rebates encourage the use of high-efficiency natural gas...

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  • Manage Account
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    • Equalized Payment Plan
    • Pay Your Bill
    • Understanding Your Bill
    • Rates
    • Federal Carbon Tax
    • Rental Properties
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  • Services
    • Start, Stop or Transfer Service
    • Change an Existing Service
    • Getting the Site Ready for Service
    • Residential New Service
    • Homebuilder Services
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    • ENERGY STAR
    • Rebates & Programs
    • Residential Equipment Replacement Rebate
    • Home Efficiency Retrofit Rebate
    • Homes Beyond Code
    • First Nations Furnace Replacement Rebate
    • Commercial Space and Water Heating Rebate
    • Commercial Boiler Rebate
    • Hydronic Additive Rebate for Boilers
  • Staying Safe
    • Carbon Monoxide
    • Detecting a Leak
    • Furnace Maintenance
    • No Heat
    • Planning a Dig Project
    • Consequences of Hitting a Gas Line
    • Encroachments
    • Gas Meter Safety
    • Severe Weather
    • Request a Safety Presentation
  • About Us
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    • ESG Framework
    • Indigenous Engagement
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