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Preparing for a Flood If you suspect any natural gas appliances might become submerged from flood water or sewer back-up, consider following these steps: Hire a licensed gas contractor to ‘shut off’ the gas at the supply valve to natural gas appliances that may be affected. Relocate appliances to a dry location by raising them above potential water levels, to upper floors or other suitable storage areas. Have your contractor cap and properly seal the gas pipe ends (appliance gas supply line) to all affected appliances to prevent water from entering the piping system. Shut off the electrical...

Benefits of Natural Gas Natural gas is efficient, environmentally friendly and reliable. Natural gas appliances provide the comfort you and your family deserve. See why over 20 million Canadians choose natural gas as their fuel of choice. It’s Convenient Natural gas can do more than heat your home. It can heat your water, dry your clothes and help you cook. Use it outdoors for barbecuing, campfires and to keep your swimming pool or hot tub warm. You’ll never run out of fuel. It Will Save You Money Natural gas costs less to heat your home compared to other fuel sources. Clean burning heating...

Appliance Repair Are you turning up the thermostat but no heat is coming from the register? In most cases, the loss of heat will be an issue with your furnace or thermostat and not your natural gas service. To help you troubleshoot and diagnose the issue, we recommend you contact your local SaskEnergy Network Member or your licensed heating contractor. They offer expert advice on natural gas appliances and will determine if they need to make a service call. SaskEnergy does not sell or repair natural gas appliances. Service Outage In the rare instance there is a disruption to natural gas...

SaskEnergy must exchange the natural gas meter from time to time to comply with Measurement Canada. We may exchange the meter to: Make sure it continues to be accurate Replace a defective or broken meter Routinely maintain the meter Investigate a complaint about measurement accuracy Upgrade to a newer model Upgrading the Natural Gas Meter to Serve You Better We are currently in the process of transitioning to a new style of meter on residential properties. The new meter: • Is smaller and requires less space • Is the most up-to-date technology for natural gas service • Has no moving mechanical...

For a natural gas emergency or if you think there is a gas leak, call 1-888-700-0427 immediately. Take Action If you believe there is a leak indoors or outdoors: Leave the home or area immediately DO NOT use any electrical switches, appliances, telephones, motor vehicles or any other sources of ignition such as lighters or matches DO NOT assume the issue has already been reported or that someone else will call Follow your Senses NOSE SaskEnergy adds an odour to natural gas so you will know if there's a problem If you smell a foul odour similar to rotten eggs, sewer, or skunk, there may be a...

Common causes of high bills Your natural gas charges will vary from month to month, unless you are on equalized payments. Changes in natural gas consumption can depend on factors such as: Outside Temperature When wind chills are higher, your house gets cold faster and requires more energy to keep warm Your Home A furnace older than 10 years will use more gas than a high efficient model Energy-using habits and lifestyle appliances such as hot tubs, garage heaters and outdoor fireplaces The number of people visiting or living in your home The amount of time spent at home Poor insulation, old...