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Compliments and Complaints
To share a compliment or concern: First, contact Customer Support for concerns related to general account, service and construction issues. Our employees welcome the opportunity to make it right and want to understand ways to help serve you better. Secondly, mail a letter to: SaskEnergy Corporate Communications 10th Floor, 1777 Victoria Avenue Regina, SK S4P 4K5 If not satisfied, send written correspondence by postal mail to the Office of the President. Ensure the envelope is addressed to: Office of the President 1000-1777 Victoria Avenue Regina, Saskatchewan S4P 4K5 For specific types of...
Detecting a Leak
… the event of a natural gas emergency, SaskEnergy and local community response teams will: Respond to the suspected site …
Drones offer an eye in the sky
It’s a bird! It’s a plane! It’s a little of both?! It’s actually a drone equipped with a camera, and it has been providing SaskEnergy with several benefits over the last two summers. “Using a drone gives a bird’s eye view of our construction and reclamation work,” says Ashley Syrgiannis of our Environment & Sustainability team. “They are efficient from a time and cost perspective, and they allow us to make more informed environmental decisions.” Prior to a construction project, Ashley and her team use a drone to assist in environmental field surveys. “A drone can help get into areas that are...
… to assist in environmental field surveys. “A drone can help get into areas that are more environmentally sensitive, …
Exchanging the Gas Meter
SaskEnergy must exchange the natural gas meter from time to time to comply with Measurement Canada. We may exchange the meter to: Make sure it continues to be accurate Replace a defective or broken meter Routinely maintain the meter Investigate a complaint about measurement accuracy Upgrade to a newer model Booking an Appointment If you've received a letter, email, phone call or tag indicating we must replace the meter, please contact us to book an appointment. SaskEnergy aims to complete the meter exchange 4-12 weeks after you receive notification. To help us complete the work efficiently and...
For your Business
Benefits of Natural Gas Building or expanding your business in Saskatchewan? At SaskEnergy, we work with you to understand your business and your energy needs. We are here to help businesses of all sizes, no matter what your industry, product or service. Choosing natural gas is one of the best investments you’ll ever make. It’s Convenient Natural gas provides instant, consistent and comfortable heating. It Will Save You Money Natural gas costs less compared to other fuel sources. Clean burning heating equipment also means less maintenance and repairs over the long term. It’s Safe and Reliable...
For your Home
Benefits of Natural Gas Natural gas is efficient, environmentally friendly and reliable. Natural gas appliances provide the comfort you and your family deserve. See why over 20 million Canadians choose natural gas as their fuel of choice. It’s Convenient Natural gas can do more than heat your home. It can heat your water, dry your clothes and help you cook. Use it outdoors for barbecuing, campfires and to keep your swimming pool or hot tub warm. You’ll never run out of fuel. It Will Save You Money Natural gas costs less to heat your home compared to other fuel sources. Clean burning heating...
No Heat
Appliance Repair Are you turning up the thermostat but no heat is coming from the register? In most cases, the loss of heat will be an issue with your furnace or thermostat and not your natural gas service. To help you troubleshoot and diagnose the issue, we recommend you contact your local SaskEnergy Network Member or your licensed heating contractor. They offer expert advice on natural gas appliances and will determine if they need to make a service call. SaskEnergy does not sell or repair natural gas appliances. Service Outage In the rare instance there is a disruption to natural gas...
Indigenous Engagement
Commitment to Reconciliation SaskEnergy is committed to reconciliation and respects all Treaties. Collectively, we recognize the tragic legacy of residential schools and honour survivors, their families and communities. We are committed to move forward with Indigenous Nations in the spirit of reconciliation and collaboration. Success depends on honouring Indigenous communities and groups through openness, transparency and dialogue. We strive to enhance engagement with local Indigenous groups through collaboration and trust. By working together we can build a strong foundation to foster...
Lee Braaten
… for various organizations, including the Saskatoon Community Service Village, United Way of Saskatoon and Area, …
Milad Alishahi
… and agricultural claims. In addition, he is active in the community, having previously served on the Board of …
Mini libraries bring big smiles to Saskatchewan schools
In late November, Grade 3 students at St. Catherine School in Regina received a surprise that will shape their learning for years to come — a new mini classroom library. The excitement was immediate as students eagerly explored the fresh collection of books, flipping through pages and sharing discoveries with friends. For Jeanna Kozan, a SaskEnergy employee who visited the school during the delivery, one moment in particular stood out. “One of the children we met was very quiet and shy at first,” Jeanna says. “But as soon as he found a book that interested him, he grabbed it, sat down, and...
… schools Published Date Dec 10, 2025 Story Topic In the Community Our People Facebook Linkedin Twitter Email Share … and replenish existing ones. In 2024, more than $40,000 helped schools in Moose Jaw, North Battleford, Prince …
New natural gas line installation in downtown Regina
If you live or work near downtown Regina, you may have noticed SaskEnergy crews working near 13th Avenue and Broad Street this summer. Coordinating with City of Regina work to minimize disruptions, SaskEnergy’s Construction team has been installing a new natural gas main along 13th Avenue, from Hamilton Street to St. John Street, replacing one that runs under the back alley south of Victoria Avenue. “This work is part of our planned system integrity work,” explains Jason Stoudt, Construction Manager. “Projects such as this are critical to help maintain safe and reliable service for our...
… Manager. “Projects such as this are critical to help maintain safe and reliable service for our customers …
Nola Joorisity
… School of Business at the University of Regina. An active community member, she currently serves on a number of boards …
Our People
… tabletop exercises, and safety-related collaboration with community and industry partners. Providing a rewarding …
Regulations and Policies
… of their position or role. The Code is also a guideline to help employees avoid inadvertently placing themselves in a …
Rekindling long-ago customer connection a career highlight for employee
A quarter century ago, our construction crews were a main attraction for children spending their summers at Kenosee Provincial Park. SaskEnergy employees worked for several summers to extend gas service to cabins in the area in the late 1990s. “Some kids, you couldn’t get rid of them. They’re pointing and looking; the parents want to go, but the kids want to stay and see us work,” says Dale Staudt, a Crew Lead with our southern Saskatchewan Construction team. “We would stop and explain what we were doing and show them. We’d stand back with the parent and watch one of our guys dig. For a small...
… Date Sep 18, 2024 Story Topic For Our Customers In the Community Our People Facebook Linkedin Twitter Email Share A …
Request an Encroachment Check
… You Begin SaskEnergy completes an encroachment check to help ensure structures are safely located near natural gas …
Request a Safety Presentation
Let's talk safety We are committed to safety and look for opportunities to talk about it. Whether you’re a safety coordinator at a jobsite, a teacher, or a member of a community association, natural gas education is important to keep everyone safe. Topics available for discussion include: Damage Prevention (safe digging near underground infrastructure) Carbon Monoxide Detecting a Natural Gas Leak Send us a message outlining the details of your request. A SaskEnergy Representative will follow-up with you in 3-5 business days to discuss options and determine availability. Presentation...
Residential New Service
… one of the following locations: Farm Acreage Resort Urban Community First Nation Before You Begin Refer to our site … Name Phone Email Comments Provide additional details to help with your request Maximum 2000 characters. …