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SaskEnergy's Operations Technicians don't have “customer service” in their job titles, but it's still an important part of their daily work! “My favourite thing about this role is working with customers and answering their questions,” says Operations Technician Jordan Bergsveinson. A former SaskEnergy Customer Service Representative, Jordan is partway through her Operations Technician Qualifying Position (OTQP) training program. Located in communities across the province, Technicians support the daily operation of SaskEnergy’s natural gas system. From installing new services, to emergency...

Ever wonder how new homes, cabins or businesses get connected to our natural gas system? SaskEnergy’s Customer Connect Technicians (CCTs) are instrumental to this process. Adam Colvine works as a CCT in Saskatoon and the surrounding rural area. He personally sees customers’ connection process through from start to finish, to make it as easy as possible to get service. “A highlight of the job is getting to know people, and hearing their stories of how and why they’re building their dream home or cabin. I like being a part of figuring out the best solutions that will help them realize their...