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Displaying 21 - 40 of 111

SaskEnergy wins three more national awards

… as we deliver safe, reliable and affordable energy to our customers,” SaskEnergy’s Acting President and CEO Mark … to providing the best possible experience for its customers. The company took home the Michael Mulcahy Award for Excellence and Innovation in Customer Care and Service, which acknowledges significant …

Compliments and Complaints

… To share a compliment or concern: First, contact  Customer Support for concerns related to general account, …

Media Contacts

… If you are not a member of the media, contact Customer Support during regular business hours.  If you …

Reading the Meter

… Account: Sign in and go to the contact us page 2.    Customer Support: Submit through the online form or call … badge or near the Cust # symbol on the Sonix IQ model.  Customer Support First and last name Email Meter number …

Rental Properties

… or to start a Landlord Service Transfer Agreement, contact Customer Support . …

Residential Meter Install

… Schedule - Appendix G.  I agree Prefer to speak with a Customer Service Representative? We can book your work order …

SaskEnergy Extends Energy Efficiency Rebate Programs for Commercial Customers

… Extends Energy Efficiency Rebate Programs for Commercial Customers … Extends Energy Efficiency Rebate Programs for Commercial Customers Published Date Nov 30, 2021 Facebook Linkedin Twitter Email Share SaskEnergy’s commercial customers now have another nine months—until August 31, …

SaskEnergy launches new mobile app

SaskEnergy is making it easier for customers to stay informed about their natural gas services by launching a mobile application. “SaskEnergy is continuing to find innovative ways to provide the high quality of service people expect from our Crown corporations,” Minister Responsible for SaskEnergy Don Morgan said. “The launch of their app will make it easier for the more than 408,000 customers SaskEnergy serves to stay up-to-date on their accounts.” In March, SaskEnergy launched its online account, a new digital customer platform, available at saskenergy.com. Now coupled with the mobile app...

SaskPower and SaskEnergy launch Energy Efficiency Discount program

… will run until November 26, 2023, or while supplies last. Customers are eligible for discounted prices on specialty … that affordability is a top concern for many of our customers, and we’re committed to helping them reduce their … said Rhea Brown, SaskPower Executive Vice-President of Customer Experience & Procurement. “This program is designed …

‘A team effort for a great cause’: SaskEnergy employees support the Swift Current Food Bank

Employees from SaskEnergy’s Swift Current office have once again stepped up to help families in need in their community. For more than a decade, they have been carrying on a tradition of supporting the local Salvation Army food bank. “It’s a team effort for a great cause,” says Mike Rossiter, General Manager of Operations in the Southwest Area. “In the fall, we put a call out to our Operations and Customer Service team members, and they come through every year.” In addition to employee donations, SaskEnergy provided a $200 grant to purchase items for the food bank. The team members focused on...
… Area. “In the fall, we put a call out to our Operations and Customer Service team members, and they come through every … back to the community,” says Sheri Schafer, a member of our Customer Service team in Swift Current. “Times are tough for … Mike. “The people of Swift Current are more than just our customers, they’re our families, our friends and our …

SaskEnergy and SaskPower Introduce New Home Efficiency Retrofit Rebate

… SaskEnergy and SaskPower are launching a new rebate to help customers improve their home’s efficiency. The Home … efficiency programs, SaskEnergy and SaskPower are helping customers reduce the cost to heat their homes,” said Dustin … “By minimizing energy usage, our utilities are helping customers reduce both their emissions and their monthly …

Weyburn based Company Recognized for Outstanding Safe Digging Practices in Saskatchewan

… is negligible and the peace of mind that this gives to the customer, the equipment operator and the contractor is … buried gas line, serving more than 400,000 urban and rural customers across the province, maintaining the safety and … said Kevin Adair, Executive Vice President, Customer Service Operations for SaskEnergy. “Thanks to the …

Residential Equipment Replacement Rebate Program

… of a rental company, and be a SaskEnergy residential customer. The Contractor may apply on behalf of the … was installed; and the right to review the Applicant's customer billing data. By submitting this application, the … and date of installation. 8. Contact Information SaskEnergy Customer Solutions              500-1777 Victoria Avenue, …

Flooding

Preparing for a Flood If you suspect any natural gas appliances might become submerged from flood water or sewer back-up, consider following these steps: Hire a licensed gas contractor to ‘shut off’ the gas at the supply valve to natural gas appliances that may be affected. Relocate appliances to a dry location by raising them above potential water levels, to upper floors or other suitable storage areas. Have your contractor cap and properly seal the gas pipe ends (appliance gas supply line) to all affected appliances to prevent water from entering the piping system. Shut off the electrical...

Heating Affordability Program Terms & Conditions

… homeowner of the property and be a SaskEnergy residential customer. The Applicant must be using this property as their … residential property must be in Saskatchewan. Lloydminster customers connected to ATCO's natural gas system are not … SaskPower will send a Program invitation letter or email to customers who participated in the Energy Assistance Program …

Free Tune-Ups to Assist Saskatchewan Homeowners with Annual Heating Equipment Maintenance

SaskEnergy and participating Network Members have teamed up once again to offer the Tune-Up Assistance Program (TAP), which supports eligible homeowners across the province with free home heating equipment maintenance and improved carbon monoxide detection. Saskatchewan homeowners with a combined annual income of no more than $68,000 can apply for this program from June 14 to October 1, 2021. “This program is a great opportunity for SaskEnergy to give back to the customers and communities it serves and supports the people of Saskatchewan in meeting their home energy needs safely and...

SaskEnergy, SaskPower Expand Commercial Space and Water Heating Rebate

… motor (ECM) circulating pumps.  Available to commercial customers since 2019, the CSWHR helps offset the cost of … and SaskPower on this initiative supports commercial customers to easily access the rebate through a single-point … said Kevin Adair, SaskEnergy Executive Vice President, Customer Service Operations, “By expanding the eligible …

SaskEnergy PDRs are up for a challenge

SaskEnergy Planning and Dispatch Representatives (PDRs) help coordinate daily activities and support emergency response for our Operations teams across the province. No two days are the same, which is why they all have one thing in common — they work well under pressure! “A good PDR is adaptable, communicates well, and has the ability to stay calm when things shift quickly,” says Planning & Dispatch Representative Breanna Cattell who works at SaskEnergy’s Regina Service Centre. “You have to be able to reprioritize in real time without losing your footing.” “Within the PDR roles there are a...
… fellow PDR Brittni Panchyk. “From taking calls about customer concerns or emergencies to managing the scheduling … efficient planning of work and quality service for our customers.” SaskEnergy Planning & Dispatch Representatives - … ability to navigate complex situations while maintaining a customer-first approach. “I like interacting with our …

Commercial Space and Water Heating Rebate Program

… designated representative, and be a SaskEnergy commercial customer. The contractor may apply on behalf of the … a rebate is paid; and the right to review the Applicant's customer billing data. By submitting this application, the … and date of installation. 8. Contact Information SaskEnergy Customer Solutions              500-1777 Victoria Avenue, …

SaskEnergy launches Safe Digging Excellence Award

What better time to recognize Saskatchewan contractors who are dedicated to safe digging practices than during Dig Safe Month? This April, SaskEnergy launched the Safe Digging Excellence Award to recognize and celebrate contractors who reduce the risk of damage to underground infrastructure by following safe digging practices. In the first year of the award, SaskEnergy recognized three Saskatchewan businesses that make safe digging a focus on every job site — Parkland Contracting and Vac Services (Yorkton), Yaremy Screw Piles (Melfort) and Jerry Mainil Limited (Weyburn). {"preview_thumbnail":"...
… Jerry Mainil Limited (Weyburn) .  With more than 414,000 customers served by nearly 88,000 kilometres of gas lines … three years,” says Kevin Adair – Executive Vice President, Customer Service Operations. “The recipients of the award … the province. Kevin Adair - Executive Vice President, Customer Service Operations and Sheena Nabozniak - Manager, …

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Main navigation

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